Frequently Asked Questions
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How much is shipping?
Shipping is free for originals and prints, in Canada and continental USA.
What is your return policy?
Painting are always more beautiful in person than online, and I've never had anyone not love the work. But I want you to be completely happy with your artwork so I offer a 100% guarantee.
How do I track my delivery?
Once your items are shipped, you will receive an email notification with a tracking number and link to the carrier's website. Please note that in some cases, tracking updates may take 24-48 hours to be accurately reflected.
Where are you located and where do you ship from?
My studio is in Montreal, Canada.
If you live in Canada, your print is shipped directly from my fine art printer/framer in Montreal.
For the USA, art is shipped directly from my fine art printer/framer in New York State.
Original paintings are shipped from my studio in Montreal.
What's the difference between unstretched, stretched and framed canvases?
Unframed, Rolled Canvas Ships Worldwide
- Your gorgeous artwork will arrive securely and safely packaged, rolled in a tube. Unframed canvases come with an additional 2" white border all around to allow for stretching and framing of your choice. This is the lowest cost option, and you will need to arrange to have your artwork stretched or framed with a local framer after delivery.
Stretched, Ready to Hang Canvas Ships to USA & Canada only
- Arrives ready to hang on the wall, with wire installed. The canvas 'wraps' around timber stretcher bars 1.5in thick.
- The edges of the artwork wrap around the frame for a clean, modern finish.
- This is a great option if you want your artwork to arrive ready to hang at your door.
- Stretched canvases give the look and feel of a clean, modern finish and gallery feel.
Do you work with interior decorators and designers?
Yes, I love to work with designers and decorators. Please see my Trade section for more information, or email me.